The midflight blowout of a panel from a Boeing 737 Max jet was so powerful that it blew open the plane's cockpit door and tore off the co-pilot's headset, and federal investigators began questioning officials from Boeing and its key supplier on Tuesday to understand how the accident occurred.
"It was chaos," the co-pilot of that Alaska Airlines flight on Jan. 5 flight said in documents released by the National Transportation Safety Board.
Comments of the pilots, factory workers at Boeing and other people were released as the safety board held a rare investigative hearing into the blowout, an accident that further tarnished Boeing's safety reputation and left it facing new legal jeopardy.
The U.S. National Transportation Safety Board's (NTSB) two-day hearing, which began Tuesday, could provide new insight into accident that caused a loud boom and left a gaping hole in the side of the Alaska Airlines jet. The NTSB also released more than 3,000 pages of documents with details about the incident.
The captain described it as "an explosive experience" and said he couldn't communicate with flight attendants, according to the documents. On the intercom, he heard flight attendants talking about a hole in the plane. He decided to land the plane as quickly as possible.
The pilots landed safely back in Portland. The door plug was found in a high school science teacher's backyard in Cedar Hills, Ore.
The accident on flight 1282 occurred minutes after takeoff from Portland, Ore., as the plane flew at 16,000 feet (4,800 metres). Oxygen masks dropped during the rapid decompression, a few cell phones and other objects were swept through the hole in the plane, passengers were terrified by wind and roaring noise, but miraculously there were no major injuries.
"This was quite traumatic to the crew and passengers," NTSB Chair Jennifer Homendy said as Tuesday's hearing began, speaking to anyone who may have been on the flight or knew someone aboard. "We are so sorry for all that you experienced during this very traumatic event."
Homendy said seven passengers and one flight attendant received minor physical injuries.
The NTSB said in a preliminary report that four bolts that help secure the panel, which is called a door plug, were not replaced after a repair job in a Boeing factory, but the company has said the work was not documented. During the hearing, safety board members are expected to question Boeing officials about the lack of paperwork that might have explained how such a potentially tragic mistake occurred.
The door plug from the Alaska Airlines Flight 1282's Boeing 737-9 MAX airplane is shown at the National Transportation Safety Board laboratory, in Washington, July 30, 2024. (AP Photo/Manuel Balce Ceneta, File)
The safety board will not determine a probable cause after the hearing. That could take another year or longer. It is calling the unusually long hearing a "fact-finding" step.
Boeing supplier Spirit AeroSystems installed the door plug, a panel on many 737s that fills a cutout left for an extra exit required on some planes. The plug on the Alaska Airlines jet was removed and the bolts taken off in a Boeing factory to repair rivets.
Among the first witnesses called Tuesday was Elizabeth Lund, who has served as Boeing's senior vice president of quality — a new position — since February.
Witnesses for Spirit and Boeing testified about safety systems and inspection processes. Lund said production of Max jets dropped below 10 per month after the Alaska Airlines blowout and has increased, but remains under 30 per month.
Lund and others also discussed the impact of COVID-19 on production and worker experience. Spirit Senior Vice President Terry George said that just five years ago, 95 per cent of its factory employees had worked with sheet metal, but now it is five per cent, and they must get more training in drilling holes and installing fasteners in aircraft bodies.
Before the pandemic, Lund added, most new hires at Boeing factories had aerospace experience, often in the military, but "coming out of COVID ... we found that considerably more of our employees did not have that aerospace experience." She said the company has improved training since the January accident.
But others remained skeptical. "We have never been impressed with Boeing's training at all," International Association of Machinists' representative Lloyd Catlin said. "There has been changes, but I don't know that it's enough."
Lund also said Boeing is working on ways to prevent door plugs from being closed if they are not firmly secured, but she could not say when that redesign might be completed.
Later Tuesday, witnesses are expected to testify about the FAA's oversight of Boeing. FAA Administrator Mike Whitaker has conceded that his agency's oversight of the company "was too hands-off — too focused on paperwork audits and not focused enough on inspections." He has said that is changing.
The plane involved had been delivered to Alaska Airlines in late October and had made only about 150 flights. The airline stopped using the plane on flights to Hawaii after a warning light indicating a possible pressurization problem lit up on three different flights.
No one from the airline was called to testify this week before the NTSB. John Goglia, a former NTSB member, said that indicates the agency has determined "that Alaska has no dirty hands in this."
Amid new polling indicating most Canadians support boosting Old Age Security (OAS) benefits by 10 per cent for seniors aged 65 to 74, a former Liberal finance minister and former Bank of Canada governor are warning the government not to pursue the policy change.
Defence Minister Bill Blair says Israel has the right to defend itself in 'a calibrated and proportional way' following Iran’s ballistic missile attack against Israel on Tuesday.
Prosecutors in Los Angeles are reviewing new evidence in the case of the Menendez brothers, who were convicted of killing their parents in their Beverly Hills mansion more than 35 years ago, the city's district attorney said Thursday.
Three former Memphis officers were convicted Thursday of charges of witness tampering in the 2023 fatal beating of Tyre Nichols, and two were acquitted of federal civil rights violations in a death that sparked national protests and calls for broad changes in policing.
A Manitoba man convicted of murder 50 years ago has been acquitted. Clarence Woodhouse was found guilty in 1974 of fatally beating and stabbing a restaurant worker in downtown Winnipeg.
A health official has confirmed a child in Ontario has died after they came in contact with a rabid bat.
Melania Trump revealed her support for abortion rights Thursday ahead of the release of her upcoming memoir, exposing a stark contrast with her husband, Republican presidential nominee Donald Trump, on the crucial election issue.
When an Ontario doctor refused to sign off on a mammogram for 38-year-old Sidra Lone, the mother of four says she was left with no choice but to lie.
A TikTok content creator was arrested in Dallas this week and is facing a second-degree murder charge in the death of a Baton Rouge counsellor and life coach whose body was found on the side of a Louisiana highway over the weekend, law enforcement officials said Thursday.
More sexual assault charges have been filed against billionaire Frank Stronach with the Canadian businessman now facing a total of 18 charges.
Former fashion mogul Peter Nygard has requested bail as he appeals his sexual assault convictions in Toronto and the prison sentence he received last month.
A man charged with first-degree murder in Sault Ste. Marie, Ont., doesn't have to sit in the prisoner's box when his trial begins next month, a judge with the Superior Court of Justice has ruled.
The River East Transcona School Division has filed a lawsuit against the City of Winnipeg regarding a fire at one of its schools in March 2022.
A Manitoba man convicted of murder 50 years ago has been acquitted. Clarence Woodhouse was found guilty in 1974 of fatally beating and stabbing a restaurant worker in downtown Winnipeg.
When an Ontario doctor refused to sign off on a mammogram for 38-year-old Sidra Lone, the mother of four says she was left with no choice but to lie.
Three former Memphis officers were convicted Thursday of charges of witness tampering in the 2023 fatal beating of Tyre Nichols, and two were acquitted of federal civil rights violations in a death that sparked national protests and calls for broad changes in policing.
A TikTok content creator was arrested in Dallas this week and is facing a second-degree murder charge in the death of a Baton Rouge counsellor and life coach whose body was found on the side of a Louisiana highway over the weekend, law enforcement officials said Thursday.
Prosecutors in Los Angeles are reviewing new evidence in the case of the Menendez brothers, who were convicted of killing their parents in their Beverly Hills mansion more than 35 years ago, the city's district attorney said Thursday.
The Israeli military on Thursday warned people to evacuate a city and other communities in southern Lebanon that are north of a UN-declared buffer zone, signalling that it may widen a ground operation launched earlier this week against the Hezbollah militant group.
Lebanon’s Foreign Minister Abdallah Bou Habib told CNN’s Christiane Amanpour that Hezbollah leader Hassan Nasrallah had agreed to a 21-day ceasefire just days before he was assassinated by Israel.
Liz Cheney, one of Donald Trump's fiercest Republican antagonists, will join Democrat Kamala Harris at a campaign event in Wisconsin on Thursday aimed at reaching out to moderate voters and rattling the former president.
Defence Minister Bill Blair says Israel has the right to defend itself in 'a calibrated and proportional way' following Iran’s ballistic missile attack against Israel on Tuesday.
Federal fisheries officers in Nova Scotia say they're refusing some enforcement duties because of threats to their safety, as they await Ottawa's response to their complaints.
Government business has been put on indefinite pause in the House of Commons and the Conservatives say it will stay that way until the Liberals hand over documents related to misspent government dollars.
Hundreds of Saskatchewan nurses and their supporters rallied outside the legislative building on Thursday calling for action to ongoing staffing shortages and hospital overcrowding around the province.
When an Ontario doctor refused to sign off on a mammogram for 38-year-old Sidra Lone, the mother of four says she was left with no choice but to lie.
A health official has confirmed a child in Ontario has died after they came in contact with a rabid bat.
A hacking group tied to Russian intelligence tried to worm its way into the systems of dozens of western think tanks, journalists and former military and intelligence officials, Microsoft and U.S. authorities said Thursday.
Google is pumping more artificial intelligence into its search engine.
Amazon Web Services’ director of global artificial intelligence is encouraging Canada not to go it alone when it comes to regulating the technology.
Rapper Eminem announced that his daughter Hailie Jade, 28, is expecting her first child via a new music video on Thursday for his song 'Temporary,' featuring Skylar Grey.
The federal criminal sex trafficking case against Sean 'Diddy' Combs has been assigned a new judge.
It's entirely in the realm of possibility that we could one day see Andrew Garfield dangling from a skyscraper as Spider-Man again.
Home sales in the Greater Toronto Area rose in September as buyers began taking advantage of a more accessible market, said the Toronto Regional Real Estate Board.
The Competition Bureau says it's obtained a court order as part of an investigation into potential anti-competitive conduct by the Canadian Real Estate Association.
The Bank of Canada said on Thursday it would appoint a second external deputy governor, a move that will expand the interest rate-setting governing council to seven members from the present six.
Toilet paper shortages in stores across America are giving folks nightmarish reminders of the pandemic era. But the lack of toilet paper isn’t a direct result of a major port strike Tuesday. It’s because of panic buying.
What does New Westminster's təməsew̓txʷ Aquatic and Community Centre have in common with a historic 68,000-seat stadium in Beijing, an NFL stadium and the aquatics venue for the Paris Olympics? They've all been named among the world's most beautiful sports venues for 2024.
After spending eight years living in the United Arab Emirates before the birth of their daughter in the late 1990s took them back to Canada, teachers Zora and Dave Keffer were no strangers to exploring the world.
Caitlin Clark has been named the WNBA Rookie of the Year in a near-unanimous vote, giving the Indiana Fever back-to-back winners after Aliyah Boston won the honour last season.
Days after being suspended by FIFA, Argentina goalkeeper Emiliano Martinez produced heroics in front of the watching Prince William as Aston Villa sealed another famous win against Bayern Munich.
The claim to Shohei Ohtani's potentially lucrative 50th home run ball grew more complicated this week, with a second fan filing a lawsuit asserting he had possession of the historic baseball.
Tesla is recalling more than 27,000 Cybertrucks because the rearview camera image may not activate immediately after shifting into reverse, the fifth recall for the vehicle since it went on sale late last year.
A Pickering, Ont., student going to college to be a mechanic is shocked the engine in his two-year-old car will not be repaired under warranty after the dealership claimed he had been 'over-revving' the engine.
Canadian-made Chrysler Grand Caravans have seen sales jump over the third quarter and calendar year. According to FCA Canada, sales were up by 79 per cent this quarter and up 85 per cent for the calendar-year to date.
The grave of a previously unknown Canadian soldier has been identified as a man from Hayfield, Man. who fought in the First World War.
Moving into the second week of October, the eastern half of Canada can expect some brisker fall air to break down from the north
What does New Westminster's təməsew̓txʷ Aquatic and Community Centre have in common with a historic 68,000-seat stadium in Beijing, an NFL stadium and the aquatics venue for the Paris Olympics? They've all been named among the world's most beautiful sports venues for 2024.
The last living member of the legendary Vancouver Asahi baseball team, Kaye Kaminishi, died on Saturday, Sept. 28, surrounded by family. He was 102 years old.
New data from Greater Vancouver and the Fraser Valley shows a surge in supply and drop in demand in the region's historically hot real estate market.
On Saturday night at her parents’ home in Delaware, Ont. the Olympic bronze medallist in pole vault welcomed everyone who played a role in getting her to the podium in Paris.
A tale about a taxicab hauling gold and sinking through the ice on Larder Lake, Ont., in December 1937 has captivated a man from that town for decades.
When a group of B.C. filmmakers set out on a small fishing boat near Powell River last week, they hoped to capture some video for a documentary on humpback whales. What happened next blew their minds.
A pizza chain in Edmonton claims to have the world's largest deliverable pizza.
One person is dead after a floatplane carrying three people crashed Wednesday evening in a remote inlet on British Columbia's central coast.
A sign has gone up in front of the most expensive home in B.C. – the waterfront mansion owned by Lululemon founder Chip Wilson – calling the provincial NDP "communist."
The calendar has flipped to October, there's an autumn chill in the air, and many of the events on offer this weekend in Metro Vancouver are, accordingly, Halloween-themed.
The mother of a man who was shot and killed in Etobicoke five years ago is pleading for information that could help solve the case as police announce a new $5,000 award.
A 13-year-old boy has been charged with first-degree murder in connection with the stabbing death of a 54-year-old man in Toronto’s west end earlier this week.
A 21-year-old man is facing more than a dozen charges, including attempted murder, after a Toronto police officer was shot outside a midtown apartment building on Wednesday night.
Alberta rolled out a new regional model for victim services this week, prompting concerns from Albertans who've utilized the program.
A Calgary police officer has been demoted of seniority in rank for a year after filming and sharing a video of him having sex with a fellow officer without her consent, with other members of the Calgary Police Service.
A dead bear, the appearance of more bears and then one of those bears eating the dead bear have led Parks Canada to shut down a sizeable bit of Banff backcountry.
Transit Services General Manager Renée Amilcar says the 21-day trial running period for the north-south Trillium Line LRT will begin Oct. 7, meaning the line could open to the public as soon as mid-November.
A 37-year-old Ottawa business owner is facing charges after a woman was allegedly sexually assaulted while applying for a job, according to police.
Most Canadians want employers to be flexible on hybrid work policies in the future, saying work-from-home arrangements enhance employee productivity and well-being, according to a new survey.
A new study out of Montreal's Concordia University found that, if policies and trends remain unchanged, a two-bedroom in Montreal will cost $4,325 per month, a similar unit in Toronto will cost $5,600 and one in Vancouver will be around $7,750 within eight years.
A former West Island teacher was sentenced Thursday to two years in prison for sexually abusing two of his students who were minors in the 80s and 90s.
After residents in Sainte-Adele raised concerns about people using a nearby wooded area for firearm target practice, the town council has moved to put an end to the activity.
An Edmonton hot tub repairman who was the subject of a previous Â鶹´«Ã½ Edmonton report has been charged with fraud.
Police started searching a rural property north of Edmonton on Wednesday as part of an investigation into a suspected drug manufacturing lab.
The province says it is launching a rural health action plan to improve health care in rural and remote communities.
Federal fisheries officers in Nova Scotia say they're refusing some enforcement duties because of threats to their safety, as they await Ottawa's response to their complaints.
Police are searching for a driver who allegedly struck and killed a pedestrian and then fled the scene in St. Stephen, N.B.
More than a hundred people living in a mobile home park in Summerside, P.E.I., have been told to pay up or move out.
Residents of an apartment building remain shaken up following an officer-involved shooting inside Wednesday afternoon that killed an armed man.
Small business owners want to see a temporary program that helps combat retail theft be made permanent.
A Manitoba politician who was ousted from the NDP caucus is accusing Premier Wab Kinew of lunging at him and grabbing his arm in 2019, when the New Democrats were in Opposition.
Hundreds of Saskatchewan nurses and their supporters rallied outside the legislative building on Thursday calling for action to ongoing staffing shortages and hospital overcrowding around the province.
Saskatchewan is expecting its first widespread frost of the season Thursday night and Friday morning, according to Environment and Climate Change Canada (ECCC).
As it stands right now, Saskatchewan Roughriders defensive back Rolan Milligan Jr. has the fourth best odds to win the league’s Most Outstanding Player [MOP] award.
A health official has confirmed a child in Ontario has died after they came in contact with a rabid bat.
A Cambridge, Ont. father wants answers after his adult son, who has autism, was arrested and charged with assault after an encounter with a jogger.
Property owners in Waterloo could face a fine if their fire alarm isn’t reset within 45 minutes of crews arriving on scene.
Staff at Saskatoon's Royal University Hospital (RUH) are calling for systemic changes just two days after its emergency room was more than three times above its capacity.
Staff at the Saskatchewan Penitentiary in Prince Albert seized a sizeable load of contraband on Monday, according to the federal correctional service.
Hundreds of Saskatchewan nurses and their supporters rallied outside the legislative building on Thursday calling for action to ongoing staffing shortages and hospital overcrowding around the province.
A health official has confirmed a child in Ontario has died after they came in contact with a rabid bat.
Members of the Timmins business community learned more about the progress on the Eagle’s Nest Project, which is located within the Ring of Fire, north of Thunder Bay.
A fingerprint found on a detergent bottle at the crime scene matched second-degree murder suspect Felicity Altiman, a Sudbury court heard Thursday.
Coun. Sam Trosow admits he can’t be certain if it was a beer or a non-alcohol beer that he can be seen drinking during last week’s council meeting.
At least one city councillor has said that she’d like to see the province investigate after a person died following an overdose at London’s safe consumption site Tuesday.
The 36th annual Thanksgiving Food Drive kicked off Thursday with the goal of helping young families and children that face food insecurity issues in our community.
Governance, leadership, quality of care, operations, and financial performance are all concerns highlighted in a final report from an investigation into Stevenson Memorial Hospital in Alliston.
A 62-year-old man has been charged after police received a report about an employee stealing over $60,000 worth of materials from a Huntsville business.
A Barrie man faces multiple charges after being arrested in connection with a string of break-ins at local businesses earlier this week.
Juliana Pannunzio, 20, was killed on Jan. 19, 2021, during a house party in Fort Erie, Ontario.
The rabies-related death of a Brantford-area child is highlighting concerns Windsor-Essex health officials flagged following a rise in bat bites.
The Downtown Mission is looking to raise $50,000 during its annual 24-hour “Bench Talk†fundraiser, happening now outside its Ouellette Avenue location.
One person is dead after a floatplane carrying three people crashed Wednesday evening in a remote inlet on British Columbia's central coast.
Mounties in British Columbia say they've seized more than 30 tonnes of chemicals that investigators believe were to be used in the production of methamphetamine.
The B.C. New Democrats have unveiled their full campaign platform with plenty of election goodies in the 64-page document.
Three young suspects have been arrested in connection with a swarming attack on a teenager in B.C.'s Okanagan last week – and authorities have asked the public to stop circulating disturbing videos of the incident.
A father in Kelowna is furious after his 13-year-old daughter was brutally beaten on Gyro Beach. He is calling for criminal charges in the devastating attack, which was caught on video by multiple bystanders.
The officer who shot and killed a forcible confinement suspect in Kamloops two years ago was justified in doing so, according to the Independent Investigations Office of B.C.
It’s almost deadline day for Lethbridge residents interested in becoming members of one of the city’s boards, commissions and committees (BCCs).
Hearings on a proposed coal project in Alberta's Crowsnest Pass will go ahead despite legal challenges.
A Lethbridge man is facing several charges after a traffic stop led to the seizure of drugs and weapons.
A man charged with first-degree murder in Sault Ste. Marie, Ont., doesn't have to sit in the prisoner's box when his trial begins next month, a judge with the Superior Court of Justice has ruled.
After receiving complaints about off-road vehicles, police in Greater Sudbury laid more than a dozen charges in a recent safety blitz.
Aiming to bolster public trust and accountability – and help with investigations -- police in Sault Ste. Marie have equipped their vehicles with cameras.
He may not have logged the fastest time or even gone the full distance, but residents of a Newfoundland town agree the goat who unexpectedly joined the local weekend half marathon was the event's undisputed champion.
A mother in a community where the cost of living is one of the highest in the country says grocery prices are 'inhumane' and retailers are putting profits ahead of people’s basic human right to food.
A soccer game in England on Tuesday night drove a spike in online traffic across the Atlantic to a website launched by the Newfoundland and Labrador government.
The Shopping Trends team is independent of the journalists at Â鶹´«Ã½. We may earn a commission when you use our links to shop. Read about us.
